Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide when creating an account, including your name, email address, and company information. We also collect usage data related to your AI assistants, call logs, and chat interactions to provide and improve our services.
2. How We Use Your Information
Your information is used to operate and improve VoxAmi's services, process transactions, send service communications, and ensure platform security. We do not sell your personal information to third parties.
3. Data Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest, regular security audits, and access controls. Your knowledge base data and call recordings are stored securely and accessible only by authorized personnel.
4. Third-Party Services
VoxAmi integrates with third-party services including Twilio (telephony), Deepgram (speech processing), and OpenRouter (AI models). Each service has its own privacy policy. We only share the minimum data necessary for these services to function.
5. Data Retention
We retain your data for as long as your account is active. Call recordings and chat logs are retained according to your plan settings. You may request deletion of your data at any time by contacting support.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may also export your data or restrict processing. To exercise these rights, contact us at privacy@voxami.com.
7. Contact Us
For privacy-related inquiries, please contact us at privacy@voxami.com.